We believe Pathway has the features you need to better track and manage your communication. With the right tools, your staff and volunteers will be equipped to make sure that you can reach out and connect with each person that engages your ministry community. Pathway provides you with the essentials to establish contact and stay engaged.
Feature Information | Pathway Process
Place calls from any phone and Caller ID will show your church’s phone number, so more calls will be answered.
Use Pathway’s auto-assign tool to quickly distribute calls to your team based on a preset limit and/or gender.
Send templated HTML emails with a personal note, bridging the gap between when a person asks for more information and actually gets it!
Emails are sent automatically to let a volunteer or staff member know their assignments are ready, or a connection needs follow up.
Each volunteer, staff member and department sees only the campaigns they need keeping Pathway simple, uncluttered, and efficient to use.
Store notes and information about each call, allowing you to look back on each communication in order to facilitate a better ministry experience.
Measure the success of your callers with detailed reporting on calls made, average times, completed calls and much more.
Members of a campaign set their own availability and preferences so you don’t have to check up on them prior to making your assignments.
A flexible messaging tool allows you to communicate with your entire team or select individuals to keep them up-to-date.
Manage the changes along the way by quickly dragging and assigning contacts to other callers as needed.